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Similar to the first #BYOBclean distribution, each interested household can collect up to 500ml of Benzalkonium Chloride (BKC) sanitiser by using their own clean, used bottle(s). The hand sanitiser in the second distribution is at a higher concentration of 0.2%, compared to 0.054% in the first distribution. This higher concentration of BKC enables it to be used as a surface disinfectant if needed.

The hand sanitiser is now purple (instead of colourless) so that it looks different from drinking water.

Unlike the first distribution, dispensing of the sanitiser is automated using vending machines, which are located at all 108 CCs and Temasek Shophouse. Vending machines located at CCs that have become vaccination centres have been relocated to neighbouring HDB void decks.

From 12-25 April 2021, households may collect their sanitiser by either scanning the QR code on their March/April 2021 SP bill, or manually keying in their SP account number at any #BYOBclean vending machine located at any community centre/club or Temasek Shophouse.

Through this Stay Prepared initiative, Temasek Foundation wishes to enhance the resilience of the Singapore community to be safe during this COVID-19 pandemic.

#BYOBclean is a “bring your own bottle” initiative by Temasek Foundation for all households in Singapore. This is the second distribution of zero alcohol hand sanitiser, following the overwhelming response from residents to the first distribution in March/April 2020. #BYOBclean promotes recycling and sustainability, by reducing the waste of single-use plastic products.
Benzalkonium Chloride (BKC) is the only active ingredient in this current formulation, while the previous formulation for the first #BYOBclean contained Polymeric Biguanide Hydrochloride in addition to BKC.

The BKC concentration (0.2%) has been accordingly increased so that this sanitiser can be used as a surface disinfectant if needed.

The current BKC concentration is 0.2%, four times more than the 0.05% in NEA’s guidelines for what is required for cleaning products to be effective against coronaviruses.
There will be enough sanitiser for all households in Singapore. A total of about 820,000 litres of sanitiser is expected to be distributed. Temasek Foundation has sufficient supply and will work with its partners to meet demands and ensure timely top ups.
Unlike masks which should not be shared, hand sanitiser can be shared. Some people may also need it less than others. It is distributed to households so that it can be shared among people living together based on their household’s needs.
There are currently no plans for future rounds of distributions.
You may contact us via our hotline at 1800 738 2000 between 9:00am and 9:00pm daily (from Tuesday, 30 March to Sunday, 25 April, except public holidays). You may also send an email to BYOBclean@temasekfoundation.org.sg.
Yes, all households have a utilities account with SP, even if electricity is contracted with another provider.

All residential households can each collect up to 500ml of free zero alcohol hand sanitiser. Interested households can collect by either scanning the QR code on their March/April 2021 SP bill, or manually keying in their SP account number at any #BYOBclean vending machine located at any community centre/club or Temasek Shophouse. They should also bring 1 or 2 clean reusable bottle(s).
All residential households can each collect up to 500ml of free zero alcohol hand sanitiser. Interested households can collect by either scanning the QR code on their March/April 2021 SP bill, or manually keying in their SP account number at any #BYOBclean vending machine located at any community centre/club or Temasek Shophouse. They should also bring 1 or 2 clean reusable bottle(s).
All households have a utilities account with SP Group. If different family members are living in two addresses, they can use their respective SP account numbers for this distribution exercise.
There is enough free hand sanitiser for all. You do not need to rush and may choose to collect your hand sanitiser later, as there is sufficient supply. Please collect your hand sanitiser by Sunday, 25 April, 11:59pm and observe safe distancing.
You may collect your hand sanitiser from Monday, 12 April, 10:00am to Sunday, 25 April, 11:59pm, from about 400 machines located at 108 Community Centres/Clubs (CCs) and Temasek Shophouse.

Find the location of the vending machines nearest to you at https://stayprepared.sg/byobclean/#find-nearest-location.

Please bring along your March/April 2021 SP bill or note down your SP account number, as well as 1 or 2 clean, used bottle(s).
Vending machines at the 108 Community Centres/Clubs (CCs) are operational 24/7 with the exception of those at 6 CCs. At these locations, the vending machines are located within the CCs which operate from 10:00am – 10:00pm:

  • Bukit Merah CC
  • Joo Chiat CC
  • Katong CC
  • Siglap South CC
  • Toa Payoh East CC
  • Toa Payoh South CC

With the establishment of COVID-19 vaccination centres, vending machines at 15 CCs have been relocated to neighbouring HDB void decks. These vending machines are operational 24/7 and are accessible at all times. Their new locations are as follows:

Community Centre/Club (CC) New Location
Bishan CC Blk 191 Bishan St 13
Bukit Timah CC Blk 17 Toh Yi Drive
Buona Vista CC Blk 104 Commonwealth Crescent
Canberra CC Blk 326 Sembawang Crescent
Hougang CC Blk 1 Hougang Ave 3
Jalan Besar CC Blk 811 French Road
Blk 815 Jellicoe Road
Jurong Spring CC Blk 535 Jurong West St 52
Nee Soon East CC Blk 210 Yishun St 21
Potong Pasir CC Blk 142 Potong Pasir Ave 3
Punggol 21 CC Blk 168C Punggol Field
Radin Mas CC Blk 22 Telok Blangah Crescent
Tampines East CC Blk 209 Tampines St 21
Woodlands CC Blk 804 Woodlands St 81
Woodlands Galaxy CC Blk 680 Woodlands Ave 6
Yew Tee CC / Limbang Constituency Office Blk 565 Choa Chu Kang St 52

There are also machines at Temasek Shophouse, located at 28 Orchard Road. It is open from Monday to Sunday, 9:00am – 9:00pm, from 12-25 April 2021.

Find the location of the vending machines nearest to you at https://stayprepared.sg/byobclean/#find-nearest-location.
To collect your free hand sanitiser, please bring along your March/April 2021 SP bill or note down your SP account number. A soft copy can be downloaded from your SP Utilities app.

You will also need to bring along 1 or 2 of your own clean, used bottle(s), which can hold 500ml in total. We recommend using standard 500ml bottles. Please note that the maximum bottle size that can fit under the dispensing nozzle is 23cm (height) by 11cm (width).
You may bring up to 2 of your own clean, used bottles, to hold a total of 500ml of sanitiser. Please note that the maximum bottle size that can fit under the dispensing nozzle is 23cm (height) by 11cm (width).
All residential households can each collect up to 500ml of free zero alcohol hand sanitiser. Please bring your March/April 2021 SP bill or SP account number, as well as up to 2 clean reusable bottle(s).

Step 1: Scan the QR code on your March/April 2021 SP bill at the scanner, or manually key in your SP account number.

Step 2: Take a sticker and paste it on the bottle. Press OK after you have collected and pasted the sticker on the bottle, within 45 seconds.
* The machine will restart if you do not click OK after 45 seconds. If this happens, start again from Step 1.

Step 3: Put one bottle under the dispensing nozzle. Press OK after you have put your bottle under the nozzle, within 30 seconds, and the machine will start to dispense the hand sanitiser.
* If you do not click OK after 30 seconds, another prompt to put your bottle under the nozzle will appear. The machine will restart after 30 seconds has passed. If this happens, start again from Step 1.

If you are using 2 bottles:
Remove the first bottle when full, and dispensing will pause. Dispensing will continue when the machine detects a second bottle
* The machine will restart if a second bottle is not detected after 30 seconds. The remaining amount of uncollected hand sanitiser will be forfeited.

Step 4: Remove your bottle when it is full. Collect your bottle and cap it immediately to prevent spillage.

Videos on what to bring for collection, and how to use the vending machines are available in English, Chinese, Malay, and Tamil at the stayprepared.sg/BYOBclean website.
You may approach our trained service ambassadors for assistance. If you encounter an inoperable machine, you may use another machine in the vicinity for collection.

Alternatively, you may seek assistance from the information counters at Community Centres/Clubs (CCs).

If it is past 9:00pm, please proceed to the information counter of the Community Centres/Clubs (CCs) the next day to inform them of your situation.

Alternatively, please call our hotline at 1800 738 2000, between 9:00am and 9:00pm daily from Tuesday, 30 March to Sunday, 25 April (except public holidays) or email BYOBclean@temasekfoundation.org.sg. We will investigate and get back to you.
In the unlikely scenario that the vending machine is unable to dispense your hand sanitiser, please approach our service ambassador or the information counters at the Community Centres/Clubs.

Alternatively, please call our hotline at 1800 738 2000, between 9:00am and 9:00pm daily from Tuesday, 30 March to Sunday, 25 April (except public holidays) or email BYOBclean@temasekfoundation.org.sg. We will investigate and get back to you.
Unfortunately, you can collect your free hand sanitiser at one go only. The remaining amount of uncollected hand sanitiser will be forfeited.
Each interested household may collect 500ml of free hand sanitiser. We regret that we are unable to replace your hand sanitiser if it is misplaced or spilt. We do not provide refills once your hand sanitiser has been dispensed. This is to ensure that there is enough sanitiser for all households in Singapore.
You may collect on behalf of your family members and friends, by scanning the QR code of their SP bill or manually keying in their SP account number. You will need to bring along enough clean used bottles to collect the hand sanitiser for them.

If you have neighbours or friends who are not able to collect, you can offer to collect their hand sanitiser for them, if they have authorised you to do so.

Residents are reminded that they must have authorisation to collect hand sanitiser on behalf of another household. It is a crime to misuse another individual’s personal details, or misuse the household utility bill account information.

Temasek Foundation takes a serious view on data protection and security, and will cooperate fully with the police in their investigations into any unauthorised collection of hand sanitiser. #BYOBclean vending machines are equipped with security cameras.
Each household can collect up to 500ml of hand sanitiser, irrespective of household size.
Each household can collect up to 500ml of hand sanitiser for sharing as needed. Please find out the necessary information from your landlord, if you do not have access to the SP bill or account number for your residential address.
If you are unable to scan your QR code, select “Manual Entry”, and key in your SP account number manually on the screen.

If you are facing technical issues, please leave us your name, contact details and alphanumeric reference number for validation. We will investigate and update you again on the details.
Thank you for your interest. However, you will not be able to collect unclaimed quotas from the previous distribution.
Thank you for your interest. For enquiries of this nature, please write in to BYOBclean@temasekfoundation.org.sg.
The #BYOBclean hand sanitiser is not available for sale or resale.

500ml of hand sanitiser if used appropriately, can typically last for about 4 weeks for a small household (comprising of 4 persons).
This zero alcohol sanitiser is safe to use, and is a broad spectrum disinfectant. The main active ingredient is 0.2% of Benzalkonium Chloride (BKC). It also contains other ingredients such as fragrance, emulsifiers, glycerin and water.

BKC at 0.05% is effective against germs including coronaviruses. Many commercial hand sanitiser or wet wipe products with BKC as the active ingredient can have concentrations reaching above 0.1%.

BKC is also found in a range of household cleaners, as well as in lozenges for sore throat, and as a preservative in various contact lens, eye, nasal and oral solutions.

It is non-toxic, non-flammable, non-corrosive, biodegradable, and does not dry hands.

For further details on BKC in surface disinfectants, residents may look up the cleaning guidelines for households by the National Environment Agency at https://www.nea.gov.sg/our-services/public-cleanliness/environmental-cleaning-guidelines/guidelines/interim-list-of-household-products-and-active-ingredients-for-disinfection-of-covid-19.

Please keep the #BYOBclean hand sanitiser away from children. Do not apply to the eyes, nose or mouth. Do not drink it. If you have rashes or allergies from frequent use, stop using it, and see a doctor if necessary.

More information on the hand sanitiser concentrate can be found at Klenco’s website: https://www.klenco-asia.com/byobclean-hand-and-surface-sanitiser.
The hand sanitiser concentrate is manufactured by Klenco in Singapore. It is prepared and mixed in the right ratio with clean municipal water by the #BYOBclean vending machines before being dispensed.

More information on the hand sanitiser concentrate can be found at Klenco’s website: https://www.klenco-asia.com/byobclean-hand-and-surface-sanitiser
The safety and effectiveness of BKC has been established by various studies.

BKC at a minimum concentration of 0.05% in cleaning products is recognised by the National Environment Agency of Singapore and the European Centre of Disease Prevention and Control to be effective against coronaviruses.

Hand sanitisers are currently not regulated in Singapore.

More information on the hand sanitiser concentrate can be found at Klenco’s website: https://www.klenco-asia.com/byobclean-hand-and-surface-sanitiser.
The #BYOBclean hand sanitiser is water-based, and will naturally dry after application. Do not wash or rinse your hands immediately after application.
At high concentrations, alcohol-based sanitisers are effective against germs. Because they are widely available, they are perhaps perceived as most effective. However, there are numerous sanitisers that have active ingredients that are equally as effective, if used as instructed, to disable pathogens such as viruses, and kill bacteria.

A consequence of frequent use of alcohol-based sanitiser on hands may be dry or irritated skin. Generally, this irritation is not serious and can be cleared up or avoided with the associated use of moisturisers.

The #BYOBclean hand sanitiser is not alcohol-based, which means it is non-toxic and less likely to dry or irritate skin since it is more gentle on the skin. It is also non-flammable, making it safer to store, especially in larger concentrations, which makes it more ideal for places like kitchens, multipurpose households or workplaces.

BKC at a minimum concentration of 0.05% in cleaning products is recognised by the National Environment Agency of Singapore and the European Centre of Disease Prevention and Control to be effective against coronaviruses. More information on the hand sanitiser concentrate can be found at Klenco’s website: https://www.klenco-asia.com/byobclean-hand-and-surface-sanitiser.
Once home, store it safely. Find a cool, dry place, away from children. Store the hand sanitiser below 30 degrees Celsius in dry conditions. DO NOT store or mix with drinks or other household liquids.

Any PET, plastic and glass bottle with a lid, such as mineral water bottle or shampoo bottle or liquid soap bottle, with a dispenser pump, is recommended.

Before use, wash, rinse and dry the bottle thoroughly, especially the cap or pump area. Remove any existing labels.
It is best to use the hand sanitiser by 30 April 2022 or within 1 year, if it is filled in a clean bottle. When you no longer need the bottle, empty and crush your bottle (if you can) for recycling.
The #BYOBclean hand sanitiser is not toxic, and not corrosive. If accidentally ingested, please drink more water and monitor your body. See a doctor immediately should you feel any sustained discomfort.

If it gets into your eyes, rinse your eyes under lukewarm water for 10 to 15 minutes. If your eyes are still red, irritated or burning after treatment, please see your doctor immediately.
While the #BYOBclean hand sanitiser is not toxic, and not corrosive, for safety and health reasons it is better to store the hand sanitiser safely and away from children. If accidentally ingested, please have your child drink more water and monitor your child. See a doctor immediately if your child feels any sustained discomfort.
It is suitable to be used for people of all ages unless otherwise advised by your doctor.
The length of protection varies. All sanitisers require a minimum contact period on the hands for it to take effect, depending on the microbe and sanitiser used. We recommend, when applying to your hands, rub it all over your hands until it dries, for a minimum of 20 seconds.

Hence, practise regular handwashing to maintain hand hygiene. Sanitise your hands if soap and water are not readily available.
Hand washing and hand hygiene are critical precautions in our defence against COVID-19, in addition to mask wearing, social distancing and vaccination. Hand sanitisers are a back up when water and soap are not available.

Wash your hands often with soap and water for at least 20 seconds, or sanitise them, especially after going to the bathroom; before eating; after blowing your nose, coughing or sneezing and after coming into contact with surfaces that are widely accessed, such as public door handles, escalators or stair railings and lift buttons.
The QR code scanning and SP bill verification system is connected to the database maintained and owned by SP Group. The data is all encrypted, and no data is being passed to Temasek, Temasek Foundation or any of our partners and vendors. All the companies involved in the #BYOBclean initiative have no access to, or ownership of, your personal data.

Temasek Foundation has no access to your personal data and no data will be collected for the initiative.
The #BYOBclean project is part of the Stay Prepared initiative to help build resilience of everyone in Singapore so that we can be ready to respond and work together to minimise the impact of emergencies. It is supported by the Temasek Emergency Preparedness Fund, managed by Temasek Foundation.

To ensure that people in Singapore stay prepared during this critical period, Temasek Foundation is working with partners to provide hand sanitiser to the public.
Temasek Foundation has been working with multiple partners to help support communities in and outside Singapore to mitigate the effects of COVID-19.

These initiatives are in five focus areas: diagnosis; containment and contact tracing; treatment; protection and prevention; and enablement. Our aim is to safeguard communities, frontline workers and vulnerable populations, both in Singapore and elsewhere as needed.

For more info about other Stay Prepared initiatives, please visit stayprepared.sg.

How to reach us?

1800 738 2000
(9am – 9pm, Monday to Sunday,
excluding Public Holidays)