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FAQ

How can we help?

There are currently no plans for future rounds of distributions.
You may send an email to BYOBclean@temasekfoundation.org.sg.
This zero alcohol sanitiser is safe to use, and is a broad spectrum disinfectant. The main active ingredient is 0.2% of Benzalkonium Chloride (BKC). It also contains other ingredients such as fragrance, emulsifiers, glycerin and water.

BKC at 0.05% is effective against germs including coronaviruses. Many commercial hand sanitiser or wet wipe products with BKC as the active ingredient can have concentrations reaching above 0.1%.

BKC is also found in a range of household cleaners, as well as in lozenges for sore throat, and as a preservative in various contact lens, eye, nasal and oral solutions.

It is non-toxic, non-flammable, non-corrosive, biodegradable, and does not dry hands.

For further details on BKC in surface disinfectants, residents may look up the cleaning guidelines for households by the National Environment Agency at https://www.nea.gov.sg/our-services/public-cleanliness/environmental-cleaning-guidelines/guidelines/interim-list-of-household-products-and-active-ingredients-for-disinfection-of-covid-19.

Please keep the #BYOBclean hand sanitiser away from children. Do not apply to the eyes, nose or mouth. Do not drink it. If you have rashes or allergies from frequent use, stop using it, and see a doctor if necessary.

More information on the hand sanitiser concentrate can be found at Klenco’s website: https://www.klenco-asia.com/byobclean-hand-and-surface-sanitiser.
The hand sanitiser concentrate is manufactured by Klenco in Singapore. It is prepared and mixed in the right ratio with clean municipal water by the #BYOBclean vending machines before being dispensed.

More information on the hand sanitiser concentrate can be found at Klenco’s website: https://www.klenco-asia.com/byobclean-hand-and-surface-sanitiser
The safety and effectiveness of BKC has been established by various studies.

BKC at a minimum concentration of 0.05% in cleaning products is recognised by the National Environment Agency of Singapore and the European Centre of Disease Prevention and Control to be effective against coronaviruses.

Hand sanitisers are currently not regulated in Singapore.

More information on the hand sanitiser concentrate can be found at Klenco’s website: https://www.klenco-asia.com/byobclean-hand-and-surface-sanitiser.
The #BYOBclean hand sanitiser is water-based, and will naturally dry after application. Do not wash or rinse your hands immediately after application.
At high concentrations, alcohol-based sanitisers are effective against germs. Because they are widely available, they are perhaps perceived as most effective. However, there are numerous sanitisers that have active ingredients that are equally as effective, if used as instructed, to disable pathogens such as viruses, and kill bacteria.

A consequence of frequent use of alcohol-based sanitiser on hands may be dry or irritated skin. Generally, this irritation is not serious and can be cleared up or avoided with the associated use of moisturisers.

The #BYOBclean hand sanitiser is not alcohol-based, which means it is non-toxic and less likely to dry or irritate skin since it is more gentle on the skin. It is also non-flammable, making it safer to store, especially in larger concentrations, which makes it more ideal for places like kitchens, multipurpose households or workplaces.

BKC at a minimum concentration of 0.05% in cleaning products is recognised by the National Environment Agency of Singapore and the European Centre of Disease Prevention and Control to be effective against coronaviruses. More information on the hand sanitiser concentrate can be found at Klenco’s website: https://www.klenco-asia.com/byobclean-hand-and-surface-sanitiser.
It is best to use the hand sanitiser by 30 April 2022 or within 1 year, if it is filled in a clean bottle. When you no longer need the bottle, empty and crush your bottle (if you can) for recycling.
The #BYOBclean hand sanitiser is not toxic, and not corrosive. If accidentally ingested, please drink more water and monitor your body. See a doctor immediately should you feel any sustained discomfort.

If it gets into your eyes, rinse your eyes under lukewarm water for 10 to 15 minutes. If your eyes are still red, irritated or burning after treatment, please see your doctor immediately.
While the #BYOBclean hand sanitiser is not toxic, and not corrosive, for safety and health reasons it is better to store the hand sanitiser safely and away from children. If accidentally ingested, please have your child drink more water and monitor your child. See a doctor immediately if your child feels any sustained discomfort.
It is suitable to be used for people of all ages unless otherwise advised by your doctor.
The length of protection varies. All sanitisers require a minimum contact period on the hands for it to take effect, depending on the microbe and sanitiser used. We recommend, when applying to your hands, rub it all over your hands until it dries, for a minimum of 20 seconds.

Hence, practise regular handwashing to maintain hand hygiene. Sanitise your hands if soap and water are not readily available.
Hand washing and hand hygiene are critical precautions in our defence against COVID-19, in addition to mask wearing, social distancing and vaccination. Hand sanitisers are a back up when water and soap are not available.

Wash your hands often with soap and water for at least 20 seconds, or sanitise them, especially after going to the bathroom; before eating; after blowing your nose, coughing or sneezing and after coming into contact with surfaces that are widely accessed, such as public door handles, escalators or stair railings and lift buttons.
The QR code scanning and SP bill verification system is connected to the database maintained and owned by SP Group. The data is all encrypted, and no data is being passed to Temasek, Temasek Foundation or any of our partners and vendors. All the companies involved in the #BYOBclean initiative have no access to, or ownership of, your personal data.

Temasek Foundation has no access to your personal data and no data will be collected for the initiative.
The #BYOBclean project is part of the Stay Prepared initiative to help build resilience of everyone in Singapore so that we can be ready to respond and work together to minimise the impact of emergencies. It is supported by the Temasek Emergency Preparedness Fund, managed by Temasek Foundation.

To ensure that people in Singapore stay prepared during this critical period, Temasek Foundation is working with partners to provide hand sanitiser to the public.
Temasek Foundation has been working with multiple partners to help support communities in and outside Singapore to mitigate the effects of COVID-19.

These initiatives are in five focus areas: diagnosis; containment and contact tracing; treatment; protection and prevention; and enablement. Our aim is to safeguard communities, frontline workers and vulnerable populations, both in Singapore and elsewhere as needed.

For more info about other Stay Prepared initiatives, please visit stayprepared.sg.